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Start by downloading the extension.
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Install and sign in
- Download the extension from the download page.
- Create or sign in to your Beat the Spin account before starting a paid checkout.
- Keep your normal sweepstakes site sessions signed in inside Chrome.
Billing and subscriptions
- Paid checkout redirects through Stripe from the pricing page after account sign-in.
- Subscription state is managed from your account page and backend billing routes.
- Questions about billing or refunds can be sent to support@beatthespin.com.
Support channels
- Email: support@beatthespin.com
- Privacy questions: see the privacy policy for data handling details.
- Account and billing actions: use the account portal first, then contact support if blocked.
Common issues
- If checkout does not start, sign in on the account page first and retry from pricing.
- If the extension is installed but sites are not detected, verify you are using the latest build and that site permissions are enabled.
- If a reward site requires extra verification, the extension may stop and require manual follow-up instead of retrying aggressively.
- If claim history or subscription state looks stale, refresh the account page after signing in again.
Beat the Spin prioritizes safe, low-footprint behavior. Some sites may require manual action when login flows or verification steps make automation unreliable.
Before opening a support request
- Confirm you are signed in on the account page.
- Confirm you are using the latest extension version from the download page.
- Note the site name, whether you were logged in, and what action failed.
- Include screenshots only if they do not expose sensitive personal or payment data.